Why Outsource IT Services in Central PA

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written by craig beam posted on November 28, 2021

Why Outsource IT Services in Central PA

Dealing with recurring IT issues ultimately hurts productivity for you and your employees. MicroXpress provides reliable outsourced IT services in Central PA designed to take away the pressure of managing your IT infrastructure, so you can focus more on growing your business. Whether you need networking, cybersecurity, programming, help desk solutions, the IT experts at MicroXpress have you covered.

Our managed IT services are customized to fit your business needs and budgets. You can choose from part-time, fractional, or full-time IT support provided by highly experienced system engineers and other technology professionals.

Why Outsource Your IT Services?

Today many organizations and businesses of all shapes and sizes, including hotels, restaurants, manufacturing facilities, service providers, are outsourcing their IT needs to an MSP. The following are some of the benefits that come with partnering with an experienced MSP like MicroXpress:

  • Better focus on business: Running and growing a business in the current highly unpredictable business environment is hard enough. The last thing you and your team needs is the distraction of everyday IT issues. Outsourcing your IT needs is a great way to relieve your mind of IT burdens, so you can focus on doing what you are good at.
  • Controlled costs: Outsourcing your IT department helps predict the much you spend each month on IT services. Managed IT solutions allow you to gain access to best-in-class engineering experts at a fraction of the cost of recruiting and training an in-house team. In addition to keeping staff costs down, outsourcing helps maximize economies of scale that you won’t find with individual IT departments. As your business scales, you can simply upgrade your monthly plan, meaning you’ll only pay for what you use.
  • Enhanced security: All businesses and organizations today face increased threats from cybercriminals. Unfortunately, most organizations in Central PA don’t have the resources and skills to adequately protect their IT environment. Outsourcing your IT security to experts is the most effective way to secure your business from malware, hackers, viruses, and other cyber-attacks.
  • 24/7 maintenance and monitoring: Choosing to partner with a reliable MSP for your IT needs means getting 24/7 maintenance and monitoring. This helps keep your computers, servers, and systems running optimally free of downtimes and other technical issues. Preventive maintenance empowers you to maximize employee productivity, offer a better customer experience, and resolve IT issues before they happen.
  • Greater efficiency: With outsourced IT, you gain access to a wide variety of in-depth IT expertise and best-in-class tools that help you increase efficiency. The IT experts from MicroXpress have the resources and skills to offer continuous server and network monitoring, preventive maintenance, upgrades, and support. In a nutshell, outsourced IT enables you to gain access to highly experienced and trained experts who execute work in a more efficient and quick form.
  • Integration of new technologies: Innovation in enterprise technology is happening at a mind-blowing speed, with most organizations are struggling to keep pace. At MicroXpress, we help our partners keep a firm eye on new technologies and trends so they stay ahead of changes in their IT landscape. Our experts are ready to help you take advantage of new technology, so you gain an edge over your competitors.

MicroXpress ‘ Outsourced IT Services in Central PA

For your business to thrive and be successful, your IT infrastructure needs to be agile, secure, and always available to allow optimal operations. However, enterprise IT is getting increasingly complex, meaning you need sophisticated skills and expertise to install and manage it effectively. MicroXpress provides comprehensive IT solutions and services customized to meet your business’ IT needs, so you enjoy a competitive technology advantage.

Some Outsourced IT services that we offer to businesses and organizations in Central PA include:

Help Desk and Remote Control Support

At MicroXpress, we understand the impact that technology disruptions have on your Central PA business. System outages and downtimes don’t only result in lost revenues and productivity but also damage reputation. Partnering with us means you get fast, reliable help desk support to keep your systems and network running smoothly and without any tech issues. Our highly experienced IT support team is on standby 24/7 to promptly resolve any IT issues that may arise before they impact your operations. We leverage top-notch tools to access your systems remotely, so you can get back to optimal operations fast whenever you encounter any tech issue.

Cybersecurity Solutions

Businesses and organizations of all sizes are prone to cyberattacks. Cyber-attacks lead to higher costs from operational disruptions, altered business practices, and reputational damage. Losing control of your customer’s data can also lead to costly claims and fines. Our cybersecurity experts can help secure your IT environment, including email, Wi-Fi, cloud connections, and more, to prevent devastating breaches such as ransomware, phishing, and other damaging cyberattacks. Our cybersecurity solutions include:

  • 24/7/365 monitoring and application performance reporting
  • Proactive alert notifications
  • Configuration backup and archiving
  • Compliance Management
  • Security Awareness Training

Back Up and Disaster Recovery

There is a range of disasters outside your control that can befall your business and wipe crucial data it needs to function optimally. MicroXpress’ backup and recovery services help you swiftly get back to full operations after a significant event such as cyber-attacks, storms, and hardware failures. The services included on our backup and recovery package include:

  • On-site and off-site data storage that is well protected from physical and digital threats
  • Automated backup systems
  • Prompt recovery tools that restore data, apps, and systems to the exact locations they were

Cloud Solutions

Cloud computing provides flexibility and mobility by ensuring you access the applications you need wherever you go and whenever you need them. Cloud also enables better collaboration, cost cuttings, and prompt upgrades. Our managed cloud service allows you to tap into the power of cloud computing without the need to become an expert. The experts from MicroXpress can help guide you through the process of moving your Windows server network to the cloud using Microsoft Azure’s scalable per-user pricing. Some of our other managed cloud services include:

  • Architecture guidance
  • System administration and operations
  • Performance testing and tuning
  • Proactive communications and 24×7 support
  • DNS management

Maximize Your IT Investment Today with MicroXpress’ Support

As a leading provider of managed IT services in central PA, MicroXpress is here to fill your skill gap and ensure you have the right IT skills and services that your business needs to compete effectively. Our custom-managed IT solutions enable you to get specific needs met without paying for services you don’t need. We leverage decades of experience, cutting-edge technologies, and up-to-date best practices to ensure your IT investment provides the best ROI. Contact us today to learn more about our services and request a quote.