Recent IT Projects
Take a look at some mini case-studies from a few of our recent IT projects.
For more information, or to receive a no-hassle proposal
Enterprise Network Setup and Migration
SouthEast Lancaster Health Services (SELHS)
SELHS is a non-profit healthcare provider with five locations and 200 users on their network. They were using a 100% outsourced/remote/cloud-based IT solution, but the costs were high and they were no longer satisfied with the performance or support they received. SELHS wanted to bring their IT back “in-house”, but they weren’t sure where to start. After all, they didn’t own any IT hardware, software, or infrastructure. It was all supplied by the cloud IT vendor. To further complicate things, their existing contract was up in 3 months and they wanted the cut-over to be seamless to their end-users.
MicroXpress started by creating a side-by-side network with managed switches and wireless access points. The new network was then connected to the old network and secured using managed firewalls. A SAN solution was setup on the new network using Microsoft Cluster Services for failover and redundancy. Virtual Windows Hyper-V servers were created on the SAN. Active Directory was duplicated from the old network, and the MicroXpress team deployed all critical PC’s over a long weekend. Applications were migrated from the old network, Email was imported to Office365 using Azure Sync to replicate all mailboxes, user accounts, and passwords to the cloud. File Shares, printing and permissions were brought back in-house using sync tools, and their hosted SharePoint site was cleaned-up and moved to the Office365 cloud.
Jennifer Black – Chief Operating Officer
“Immediately upon signing the contract, they went to work on our large network migration with a nearly impossible deadline. MicroXpress jumped right in as part of the team and went above and beyond to help us meet our project timeline. As a result of their expertise and commitment, they completed our network migration seamlessly. The most impressive feedback I received was from staff who went out of their way to tell me stories about how pleasant and helpful the MicroXpress team was to work with through the transition.”
Hosted Exchange Migration – 300 Users
Wagman Companies, a York based construction company with 200 users, was using Microsoft Exchange Server and a Barracuda Message Archiver for the on-site email solution. Over the years, the volume of email and size of their mailboxes had grown out of control. It was consuming massive amounts of IT resources and they barely had time to complete the backups overnight. Wagman Companies wanted to relieve their IT department from the burden and overhead of email, but they didn’t want to lost any of the performance or functionality that they were accustomed to.
They decided to move their email to the Microsoft Office365 Cloud solution and contracted MicroXpress to help with the migration. The first steps were to setup user’s mailboxes in the cloud and implement Azure Active Directory Sync to allow for shared passwords. This allowed their 300 mailboxes to be slowly migrated over a two-week period. Once complete, the cutover was scheduled over a long weekend. All users were setup with new email profiles, and all email relays were setup for internal applications such as VOIP voicemail emails, copier emails and internal software notifications. The existing Barracuda Message Archiver was reconfigured to archive email coming from Office365.
Mike Hartman – Technology Manager
“Brian and Justin, having prior Office365 product experience, provided the thorough project management needed for a smooth transition with detailed planning, on-time execution, and virtually no downtime on our “cut-over” weekend. We expected some migration challenges and issues, but we were extremely pleased with MicroXpress’ expertise and diligence in a very successful migration.”
Campus-Wide Wireless Network
Cornwall Manor, a continuing care retirement community in Central PA, had plans to construct a new Health Center building on their campus. They wanted a centrally managed wireless network solution that would both cover their new building and allow them to expand to other areas on the campus. MicroXpress recommended a managed wireless solution from XyZel that provided secure authentication and guest access.
MicroXpress started the project by physically mounting (43) Wireless Access Points (WAPs) throughout the new Health Center building while it was under construction. Once complete, the WAPs were configured using the centrally located Wireless LAN Controller. MicroXpress then physically mounted another (20) WAPs at various places across the campus and configured them using the Wireless LAN Controller.
The project was completed successfully and Cornwall Manor now has all (63) WAPs centrally managed by one controller.
Cindy Hower – Information Management Coordinator
“We were very pleased with MicroXpress’ recommendation and how the whole project came together. We are planning to add more wireless devices in the near future.”
Cindy Hower, Cornwall Manor
Information Management Coordinator - Cornwall, PA
Healthcare IT - 5 Servers, 58 Users
"I find the staff to be very knowledgeable of the systems they support on our campus. They're very responsive, and they're just great to work with. I know they make my job a lot easier."
Pete Dussinger, Advanced Cooling Technology
VP Strategic Products and Facility Manager - Lancaster, PA
Managed IT - 3 Servers, 75 Users
"We interviewed several companies in the area and selected MicroXpress based on general knowledge, genuine interest, competitive pricing, back-up and recovery strategy, and experience with similar size companies."
"MicroXpress recommended equipment to meet our needs and switched us over to the new server with additional functionality/more storage and the changeover went smoothly with practically zero interruptions."
Pete Lutz, CORE-Design Group
President - York, PA
Managed IT - 1 Servers, 8 Users
"We wanted to have our own IT staff so we interviewed 3 or 4 different firms and felt MicroXpress was a better match for us. Their service has been outstanding. MicroXpress has answered any and all of my requests and they have made valuable suggestions and have been good council for our IT systems and purchases."
Jenni Black, Family First Health
Chief Administrative Officer - York, PA
Healthcare IT - 17 Servers, 165 Users
"The company we used before didn't have the 24 x7 monitoring. It's a big help. The nice thing about what you offer is that there's a higher level of consulting that's available."
Mary Lou Stouffer, IVRI
Controller - York, PA
Managed IT - 2 Servers, 31 Users
"It's nice to know that we can depend on MicroXpress to keep our network operating. We would absolutely recommend the all-inclusive plan for dependability, quality, and most of all, the cost."
Mike Warren, Shiloh Veterinary Hospital
Practice Manager - York, PA
Managed IT - 11 Servers, 30 Users
"I really like the fact that there’s a rapid response time from MicroXpress and somebody who truly knows our system. MicroXpress is a true business partner, someone who is committed to the success of our organization."
Bob Sipe, Peoples Bank
Senior Network Administrator - York, PA
"I would highly recommend the XpressWatch monitoring service. It's like another electronic set of eyes on your equipment. It's invaluable to us. The alerting when there is an issue is key in this day and age."
Tim Waggoner, Waggoner Frutiger & Daub
Managing Partner - Mechanicsburg, PA
Managed IT-5 Servers, 20 Users
"We haven't had nearly the problems that we had in the past. Our system is more robust and efficient now. As far as I'm concerned, they have improved our operations. I'm pleased with the way things are working now."
Nathan Platt, Bellomo Associates
Attorney - York, PA
Managed IT - 1 Servers, 5 Users
"I'd recommend MicroXpress to anyone. You have your own technology department without having to hire and staff. Managed IT reduced the number of technical problems we had. We don't have any pains or anxieties about our computers going down anymore."
Patti Britton, Topflight Corporation
VP of Business Development and IT - Glen Rock, PA
Co-Managed IT - 10 Servers, 120 Users
"I would highly recommend the Co-Managed IT. We felt that MicroXpress' price was reasonable and that their service and expertise was good, so for us, it was the right fit. The biggest benefit really has been MicroXpress' ability to recommend other solutions to us."
Peggy Hunt, Gettysburg Family Practice
Office Manager - Gettysburg, PA
Managed IT - 6 Servers, 36 Users
"They’re very reliable. They take care of things so I don’t have to worry about it. They give great advice and try to help save us money because they know that’s important to us. They cover all their bases with cross training. I wouldn’t change anything."
Norma Hull, Apple Hill Surgical Associates
Practice Manager - York, PA
Healthcare IT - 1 Servers, 12 Users
"It's nice to know that there is someone there that's looking at our network. It just makes my job easier. The technician who comes in is almost like another employee. It's been a good relationship."
Greg Myers, CS Davidson
Chief Administrative Officer and HR Manager - York, PA
Managed IT - 10 Servers, 100 Users
"We had been receiving mailers from MicroXpress and did some background checks and got good reports and decided that it probably made more sense for us to outsource. There was definitely a cost savings. We absolutely would recommend MicroXpress."
Anthony Tarantino, BAR Financial
Chief Financial Officer - Mechanicsburg, PA
Co-Managed IT - 8 Servers, 40 Users
"We've been able to work with the same people 10-12 years. It's good to have a company that does not always turnover employees. You get to know the people and they know your system. Another benefit is not having to employ your own tech person. They've been great as consultants on projects and basically saved us a boatload of money."
Steve Progin, Inclinator Company of America
Chief Financial Officer - Harrisburg, PA
Managed IT - 2 Servers, 30 Users
"One of the biggest advantages is that it's seamless for us. They know if there's a problem before we do and they're in here taking care of it before it becomes a major issue. They're always very professional. I couldn't ask for better people working on our system."
Don Dusich, Jack Giambalvo Motor Company
Controller/Treasurer - York, PA
Co-Managed IT - 4 Servers, 80 Users
"MicroXpress helps our employees be more efficient by reducing our computer systems downtime. I've been able to focus on other aspects of our business. I would higly recommend MicroXpress."
Bob Kessler, Kessler’s Foods
President - Lemoyne, PA
Managed IT - 1 Servers, 10 Users
"We had a different software package here and eventually it crashed. We rely very heavily on our information systems. MicroXpress is local and they're small enough that they can cater to our needs. We've had a good experience with them."
Mike Hartman, Wagman Construction
IT Manager - York, PA
Co-Managed IT - 10 Servers, 150 Users
"MicroXpress is a valuable resource to bounce IT problems off of, and more times than not, they have a great solution that we hadn't thought of. When we have an emergency, we can count on MicroXpress. They have technical expertise second to none."
Chief David Sterner, Lower Windsor Township
Chief of Police - York, PA
Managed IT - 1 Servers, 9 Users
"Times are tight and being cost-effective and providing us with what we needed and not over-selling us is a big factor on why we chose to go with MicroXpress. So far, I've been very happy."
Deb Stock, YWCA of York
Chief Executive Officer - York, PA
Managed IT - 10 Servers, 79 Users
"We would hire someone, they would get trained, and then they would leave for another job that paid more. Outsourcing was really a way to get the expertise right up front and only pay for what we needed. The level of expertise far exceeds what we could afford to pay for in an IT person, so that's clearly a huge benefit."
Terry Zortman, YCST (York County School of Technology)
Technology Coordinator - York, PA
Co-Managed IT - 20 Servers, 2000 Users
"MicroXpress serves a couple of roles for us. First, they cover our back when we experience major emergencies and second, they help us with major infrastructure upgrades and installations. We use MicroXpress because they're always there for us. They're like our bullpen that we know we can count on."
Nick Potts, Holland Construction
CFO / VP - Hanover, PA
Co-Managed IT - 2 Servers, 20 Users
"I would recommend their services to anyone that has an IT department that they're trying to manage internally. They work very well with the employees at our office. We're more efficient and run better as a company as a result of their efforts."
Beth Loucks, United Way of York County
Director of Finance - York, PA
Co-Managed IT - 2 Servers, 30 Users
"Being a non-profit organization, we don't have unlimited resources to spend. The Managed IT plan has been great. It allows our staff to be much more productive. It saves me a lot of time and gives me much greater peace of mind"
Brian Auchey, Trans/Air Manufacturing
Chief Financial Officer - Dallastown, PA
Co-Managed IT - 7 Servers, 70 Users
"I believe they do and excellent job with customer service. We like their expertise along with their price, and also it gives us another place to backup our data off-site. They help our IT manager stay current. We've had a great working relationship with them for a number of years and we're very happy to be associated with them."
Chris Gohn, Hogg Construction
Executive Assistant - York, PA
Managed IT - 4 Servers, 41 Users
"It's such a cost-effective way for a small to mid-sized to have an entire IT department at their disposal. We have saved money by doing this and have a more robust system now. They totally have our best interest in mind. So rare these days!"
Mike Gibbs, Strine Printing Company
IT Manager - York, PA
Co-Managed IT - 15 Servers, 150 Users
"With the XpressWatch monitoring, we're more on-top of our problems, our downtime is minimal. For us, it's basically reduced our costs. Knowing that I've got another set of eyes keeping track of what's going on is a huge asset for us"
Connie Whitaker, M. Potteiger, Inc
Administrative Assistant - York, PA
Co-Managed IT - 1 Servers, 5 Users
"I would highly recommend MicroXpress to other companies. Matt explains answers to me so that I understood what he was saying. He put it in my terms. I'm a big fanatic on customer service and as far as I'm concerned, MicroXpress has that."
Gary Sonke, Stock and Leader
Firm Administrator - York, PA
Managed IT - 4 Servers, 70 Users
"I bid out our outsourced IT service when I got here 10 years ago and I hired Brian (Zortman) because he was the most savvy, most knowledgeable of all the groups I interviewed. I have stayed with him ever since because he just makes my problems go away ."
Lloyd Myers, Perform Group (Tighe)
IT Director - York, PA
Co-Managed IT - 15 Servers, 150 Users
"We use MicroXpress for second level support to our in-house support team. They're absolutely, positively critical to our business. Obviously they've helped us save money. It's allowed us to eliminate a number of full-time positions and reduce the total cost of managing a network."
Judy Brunell, Springwood Real Estate
Executive Assistant - York, PA
Managed IT - 2 Servers, 30 Users
"With Managed IT, all our needs are met and beyond. It's even better than having a full time technician because even if our tech is out, we can just call the helpdesk. We now have peace of mind and the security of knowing we're safe."